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Your Safety, Our Priority

On 1st Game Responsible Gaming —
Keep it fun, not addictive

Gaming at 1st Game is all about fun, excitement, and entertainment. But we know that everything needs a limit. That's why responsible gaming sits at the heart of our platform — for your protection, and for your family's.

Get Started Safely App Download
Set Your Limits
Take a Break
Self-Exclusion
24/7 Support
⚠️
Warning Message
Gaming is a form of entertainment. Placing more bets to chase lost money is never a solution. If you feel like you're losing control, seek help now.
98%
Members play for entertainment
24/7
Support Team Ready
5 Signs
Protection Tools — Free of Charge
Our Philosophy

What does responsible play mean?

1st GameResponsible gaming at 1st Game means playing with awareness — knowing how much time you're spending, how much money you're putting in, and when to stop. It's not a restriction; it's a way of life.

Gaming and Sports Betting can add real joy to people's lives — the thrill of a match, friendly competition, or a fresh way to have fun. But when gaming goes beyond entertainment and starts affecting other areas of your life, that's when it becomes a problem.

1st Game believes every member is capable of making informed, independent decisions. Our responsible gaming tools are designed to make that process easier. We want you to walk away from 1st Game feeling happy and satisfied — never with regret.

One thing to keep in mind — Chasing losses with more bets is never the answer. Many people in Bangladesh fall into this trap. 1st Game wants to help you avoid it — which is why we've built simple, free tools to keep you safe.

1st Game's Commitment

1st Game pledges never to encourage you to play beyond your budget. All our bonus offers and promotions are designed in line with our responsible gaming policy.

Quick Actions
Set Up Your Protection Now
💰
Deposit Limit
Daily / Weekly / Monthly Limits
⏰
Session Timer
Set Your Playtime
🧊
Cooling-Off Period
1-Day to 6-Week Break
🚫
Self-Exclusion
6 Months to Permanent Closure
📊
Reality Check
Reminds you how long you've been playing
To use these tools, go to Account Settings or let us know via live chat.
Protection Tools

1st Game's 6 Responsible Gaming Tools

Completely free, available at any time, and effective immediately

Deposit Limit
Decide in advance how much you can deposit daily, weekly, or monthly. Lowering your limit is instant; increasing it requires a 7-day wait — all to keep you protected.
Effective Immediately
Session Time Limit
Set a time limit for how long you want to play in one session. Once that time is up, 1st Game will automatically log you out and remind you to take a break.
Auto Logout
Loss Limit
Once you've lost a set amount, your account will automatically close for the rest of the day. Stop chasing losses — keep a clear head.
Automatic Protection
Cooling-Off Period
Need a short break? Temporarily close your account for anywhere from 1 day to 6 weeks. During this period, logging in or placing bets will be completely disabled — entirely on your terms.
1 Day – 6 Weeks
Reality Check
Receive a notification every 30, 60, or 90 minutes — review a summary of how long you've played and how much you've won or lost, then decide what to do next.
Custom Reminder
Self-Exclusion
If you need a longer break, close your account for 6 months or permanently. This decision cannot be undone — it's the strongest and most effective protection available.
6 months – Permanent
Self-Assessment

Are Your Gaming Habits Safe?

The first step to responsible gaming at 1st Game is being honest with yourself about your habits. Answer the short questions below to see where your gaming stands.

This assessment is completely private and confidential. No results are stored anywhere. Answer honestly — this is just for you.

Important Note

These questions are a general awareness tool only. For a professional assessment, please contact our support team.

1. Do you ever game beyond your set budget?
Warning Signs

Watch out for these warning signs

It's important to recognise the signs before problems arise — look out for these in yourself or someone close to you

💸
Spending Essential Funds on Gaming
Using money set aside for rent, bills, or food on gaming is one of the biggest red flags to watch out for.
🏃
Chasing losses
Chasing losses by placing more bets is a dangerous cycle that's hard to break.
🤫
Hiding from Family
Hiding or lying to family or friends about your gaming.
😰
Anxiety & Restlessness
Feeling restless at the thought of stopping, or feeling angry and anxious when unable to play.
⏰
No Time Limits
Once you start gaming, time flies — what you planned as 1 hour can easily stretch into 5 or 6.
📉
Impact on Work & Relationships
Gaming leading to loss of focus at work, distance from family, or damaged friendships.
If these signs feel familiar

Don't try to handle it alone. Talk to 1st Game's support team or someone you trust. Asking for help isn't weakness — it takes real courage.

Step by Step

How to use the protection tools

1
Log In to Your Account
Log in to your account on the 1st Game website or mobile app.
2
Open Account Settings
Click the profile icon in the top right corner and select "Account Settings".
3
"Responsible Gaming" Section
Open the "Responsible Gaming" tab from the menu — all tools are available there.
4
Set Your Preferred Limits
Deposit limits, session time, loss limits — set whatever you need. You can adjust them, but increasing any limit requires a 7-day waiting period.
5
Contact Support
For self-exclusion or urgent help, simply let us know via live chat and we will assist you immediately.
Healthy Gaming Tips

The Golden Rules of Responsible Gaming

These are the rules followed by experienced 1st Game members — stick to them and gaming will always stay fun.
🎯
Set Your Goals
Decide how much time and money you're willing to spend before you start playing — then stick to those limits.
Core Rules
🧘
Never bet in anger
Avoid gaming when you're feeling down, tired, or angry — your judgment and decision-making are compromised in those moments.
Mental Well-being
🚶
Take a Break
Take at least a 10-minute break every hour. Get up, drink some water, go for a short walk.
Make It a Habit
💡
Gaming is entertainment, not income
Don't treat gaming as a source of income. It's entertainment — money lost is money spent.
Mindset
👨‍👩‍👧
Tell a Family Member
Don't hide your gaming from family. Open conversations help you maintain healthy habits.
Family
📵
Not Before Bed
Avoid gaming right before bed. Playing late at night increases the risk of developing addictive habits.
Sleep Protection
Frequently Asked Questions

Responsible Gaming Questionnaire

These are questions 1st Game members often ask about responsible gaming. If your question isn't listed here, please reach out to our support team.

🆘 Need Urgent Help?
If you feel your gaming is getting out of control, contact us on live chat right away. Our Bangla-speaking team is available 24/7 and ready to help.
Open live chat for help

Your account cannot be reactivated until the self-exclusion period has ended. A permanent self-exclusion can never be reversed under any circumstances. This strict policy exists entirely for your own protection.

Lowering your deposit limit takes effect immediately. Increasing it, however, requires a 7-day waiting period. This rule is in place to prevent impulsive overspending in the heat of the moment.

Yes, your account balance remains completely safe during any cooling-off or break period. Once the break ends, all your funds will be available as normal.

No, third parties cannot make changes to your account. However, if you'd like to make any changes yourself, just reach out to our support team — we'll work with you to find the best solution.

No, 1st Game is strictly an 18+ platform. Age is verified at registration, and ID may be requested at any time. Any account found to belong to a minor will be closed immediately and all balances refunded.
Details

Learn more about responsible gaming

Responsible gaming at 1st Game is an ongoing process — it doesn't end with setting a limit once. Review your gaming habits every month: how much time you spent, how much you spent, and how you were feeling.

Online gaming is growing rapidly in Bangladesh, and that's a positive sign — people are exploring new ways to enjoy themselves. But with that growth comes the need for greater responsibility. 1st Game wants gaming culture in Bangladesh to be healthy and enjoyable for everyone.

Gaming addiction is a recognised mental health condition — but it is treatable. If you feel that you or someone close to you is struggling with this, please seek professional help. 1st Game's support team is ready to point you in the right direction.

1st Game regularly updates its responsible gaming information, tips, and resources. Our goal is for every member to come to 1st Game for entertainment — with a clear mind — and leave happy.

Help Line

For any gaming-related concerns, email 1st Game support at support@1stgame.co — we respond within 24 hours. For instant assistance, use live chat.

Play Safe, Play Happy

Join 1st Game — where your fun and safety are both guaranteed. Use our responsible gaming tools to stay in control, on your own terms.

Register Safely Download the App
Free Protection Tools
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