Data Protection Policy

1st Game Privacy Policy
Your Data, Your Rights

1st Game believes your personal data belongs entirely to you. On this page, we clearly explain what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 1, 2026
Active Policy
Written in Bengali
🛡️
1st Game Security Score
SSL Encryption
100%
Data Minimization
95%
Third-Party Sharing
Zero
Audit Frequency
3 Months
6 Pillars of Privacy

How 1st Game Protects Your Data

See how 1st Game's privacy protections actually work in practice — not just on paper.

256-bit SSL Encryption
Every data packet traveling to and from 1st Game's servers is protected by bank-grade 256-bit SSL encryption — no one can intercept your information in transit.
Always Active
Data Minimization Policy
1st Game collects only the data necessary to provide its services — no unnecessary personal information is ever requested.
GDPR Compliant
No Third-Party Sale
1st Game never sells, rents, or shares your name, contact details, or financial information without your consent. Your data belongs to you alone.
Zero Data Selling
Your Rights Come First
At 1st Game, you can view, update, or delete your information at any time. Control over your data stays entirely with you.
Rights Always Guaranteed
Specific Retention Period
1st Game retains each type of data only for a defined period. Once that period expires, the data is securely deleted.
Automatic Deletion
Regular Security Audits
Every three months, independent third-party experts audit 1st Game's data protection systems. Any vulnerabilities found are addressed immediately.
Every three months
Section 01

Introduction — Why This Policy Matters

1st Game is a trusted online gaming and Sports Betting platform in Bangladesh. We understand that when you register on our platform, you entrust us with your personal information — and that trust means everything. Upholding that trust is at the heart of 1st Game's Privacy Policy.

This Privacy Policy explains what data 1st Game collects, why it is collected, how long it is retained, and how it is kept secure. If you have any questions after reading it, our support team is always ready to help.

By using the 1st Game platform, you agree to this Privacy Policy. If you disagree with any part of it, please discontinue use of the platform and contact us.

Our Commitment

1st Game will never sell your personal data, share it without your consent, or store it with anything less than the highest level of security. This is our written commitment to you.

Section 02

What Information 1st Game Collects

1st Game collects only the information that's truly necessary. We believe in "less data, more protection." See the details below:

Data Type Example Requirements
Identity Information Full name, date of birth, national ID Required
Contact Information Mobile number, email, address Required
Financial Information BKash/Nagad number, bank details Required
Gaming Information Betting history, game logs, wins/losses Automatic
Device Information IP address, browser type, operating system Automatic
Cookie Information Session cookies, preference cookies Automatic
Sensitive Information Health, Political Views, Religion Not Collected
Information from Third Parties

In certain cases, 1st Game may receive limited information from government databases or payment processors for identity verification purposes. This is solely to meet legal requirements.

Section 03

Why 1st Game Uses Your Information

1st Game uses your information for specific, defined purposes only — never for anything vague or undefined:

  • Account Creation & Management: Your registration details are used to create and maintain your account.
  • Identity Verification: Age and identity verification — a legal requirement.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To understand and resolve your issues quickly.
  • Security Assurance: To prevent fraud and unauthorized account access.
  • Legal Obligations: To comply with anti-money laundering regulations and meet regulatory authority requirements.
  • Service Improvement: Anonymous analytics to improve your platform experience.
  • Applicable Marketing: To send you relevant bonuses and offers based on your preferences (can be turned off at any time).
Marketing Opt-Out

If you no longer wish to receive promotional messages from 1st Game, you can opt out at any time in your account settings. This is entirely your right.

Section 04

Data Sharing — Who Gets It and Who Doesn't

1st Game never sells your data. However, in limited circumstances, some information may need to be shared:

  1. Payment Processors: Necessary information is shared with bKash, Nagad, or your bank for deposits and withdrawals — solely to process your transactions.
  2. Identity Verification Services: Minimal data shared with registered third parties for age and identity verification.
  3. Legal Authorities: With government authorities when required by a court order or legal obligation.
  4. Technology Partner: Hosting or security service providers required to operate the platform — bound by strict confidentiality agreements.
What Is Never Shared

1st Game never shares your information with advertisers, data brokers, or any third party for commercial purposes. This is an inviolable policy.

Section 05

Technical Data Security Measures

1st Game uses industry-leading technology to protect your data — not just in words, but in practice. Here's how it works, step by step:

1
Transmission Security
Every communication between your browser and 1st Game's servers is secured with TLS 1.3 protocol and 256-bit AES encryption.
2
Storage Encryption
Data stored on our servers is encrypted with AES-256. Encryption keys are kept in a separate, secure vault.
3
Access Control
Within 1st Game, only authorized personnel who need access to specific data can view it. Every access is logged.
4
Real-Time Monitoring
Our automated systems monitor for unusual activity 24/7. Any suspicious behavior triggers an immediate alert.
5
Regular Penetration Testing
Every three months, external security experts attempt to breach 1st Game's systems to identify vulnerabilities. Any issues found are resolved within 48 hours.
Section 06

Cookies Policy

1st Game uses cookies to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored in your browser.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may prevent 1st Game from functioning properly.

Section 07

Your Data Rights

You have full control over your personal data at 1st Game. You may exercise any of the following rights at any time:

👁️
Right to Access
You can request to view any information 1st Game holds about you at any time.
✏️
Right to Rectification
You may request corrections to any inaccurate or outdated information.
🗑️
Right to Erasure
Unless required by law, you may request that your data be deleted.
⏸️
Right to Restrict Processing
You can request that your data be used only for specific purposes.
📦
Right to Portability
You may request a copy of your data in a commonly used, portable format.
🚫
Right to Object
You may object to the use of your data for marketing or other specific purposes.
How to Exercise Your Rights

To exercise any of your rights, contact 1st Game via live chat or email us at support@1stgame.co. We will respond within 30 days.

Section 08

Data Retention Period

1st Game retains each type of data only for as long as necessary. After that, it is securely and permanently deleted.

Data Type Retention Period Reason
Account Information Account active + 5 years Legal Obligation
Transaction Information 7 Years Financial Controls
Gaming Logs 3 Years Dispute Resolution
Cookie Data 30 Days – 1 Year By Cookie Type
Marketing Preferences Until Opt-Out Your Consent
Section 09

Protection of Minors' Data

1st Game strictly does not serve anyone under the age of 18. If a minor is found to have registered, the account will be immediately closed and all associated data will be permanently deleted.

For Parents

If your child has accidentally registered on 1st Game, please contact us immediately. We will promptly close the account and delete all associated data.

Section 10

Contact & Complaints

If you have any questions or concerns about our Privacy Policy, feel free to reach out to 1st Game. We're always happy to hear from you.

  • Live Chat: Log in to the platform and chat with us anytime.
  • Email: privacy@1stgame.co — We'll respond within 48 hours.
  • Support Center: For General Inquiries FAQ Page View.
Privacy FAQs

No, never. 1st Game does not sell your phone number or any other personal information to third parties. This is a non-negotiable part of our policy.

Yes, you can request deletion of most data. However, transaction records must be retained for up to 7 years under financial regulatory law. All other data will be deleted within 30 days of your request.

No. Your betting history is completely confidential. Only authorized 1st Game staff — and only under a legal authority order or for your own account review — may access this information.

Confident your data is safe? Come join us!

Your privacy is fully protected at 1st Game. Sign up and start your journey on Bangladesh's most secure gaming platform.

SSL Secured
No Data Selling
Fully Confidential
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